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The Process of Dialing 1-800-411-PAIN in Pinellas County

You were just rear-ended at a traffic light. You call the police, deal with the other driver, and inspect the damage done to your vehicle. It’s not too bad, so you drive home. Later that day, your back begins to hurt, but not too bad. You take some ibuprofen and feel better. When you wake up the next morning, your back is in horrible pain. You take more ibuprofen but it doesn’t help in the slightest. You contemplate going to a doctor, but you just moved to the area and haven’t had the time to find a family physician yet. On your commute to work, you hear that unmistakable jingle “After 911, call 411,” and you decide, what timing, I was just in a car accident yesterday and my back is killing me, and you call 1-800-411-PAIN. The next thing you know, after multiple doctor and lawyer appointments day after day, you are left with a huge medical bill and the feeling of being used. You may have been misled by 411-PAIN’s advertising and now have to pay.


411-PAIN refer to themselves as a “legal and medical referral service,” however, investigations have discovered[1][2] that their main goal is collecting PIP (Personal Injury Protection) money. When you first call the hotline, you are referred to a doctor (say a chiropractor), who may or may not schedule multiple doctor appointments day after day in an attempt to exhaust as much of the $10,000 in PIP benefits afforded to Florida accident victims. The services they render will often exceed the PIP limit, which will leave the patient in a debt with their medical bills that are paid once the personal injury case is resolved.

Then, the doctor will refer the patient to a personal injury lawyer that has paid to be a part of the 411 network. The attorney will demand from, or file a lawsuit against the other driver’s insurance company for thousands of dollars, using their client’s medical records and bills as proof of the injuries sustained. The lawyers and doctors get paid for their time and service which is a large percentage of the settlement, and the client gets whatever small percentage is left.


As we have done in the past, it is important to point out that not every lawyer and doctor in the 411-PAIN network is out to work the system. However, one must not be mislead by their advertising in thinking that there is $10,000 on the table. There is, but it’s typically dedicated to pay for expeditious medical care, not as a direct payment to the patient/client.

At Sibley Dolman Gipe Accident Injury Lawyers, PA, we rely on word-of-mouth advertising. We believe there is no stronger endorsement for our service for our clients than when they recommend us to others close to them. We earn these recommendations by being there for our clients 24/7, constantly updating and informing them on their case, and not being afraid to and having the resources to litigate. We fight to hold the negligent party responsible and win the compensation our client deserves.

So instead of getting hooked by some fancy jungle or TV commercial, contact Sibley Dolman Gipe Accident Injury Lawyers, PA for a free consultation on your situation at 727-451-6900.

Sibley Dolman Gipe Accident Injury Lawyers, PA
800 North Belcher Road
Clearwater, FL 33765