Has Spectrum/Bright House Networks Improperly Charged You For A Fee You Don’t Owe?

February 2, 2017 | Attorney, Matthew Dolman
Has Spectrum/Bright House Networks Improperly Charged You For A Fee You Don’t Owe?
Guest Post by Berkmyer.com

Do you use Spectrum f/k/a Bright House Networks for cable and/or internet?  Did you receive your December 2016 bill in the mail, or do you have access to it electronically?  Has Spectrum/Bright House networks improperly charged you for a fee you don't owe? If so, you may want to take a second look at it.  In a recent article, Spectrum, f/k/a Bright House Networks, has been accused of improperly charging customers for fees that are not owed.  Specifically, in December 2016, many customers were charged a $9.99 wifi activation fee even though these services were never performed. 

Florida Law

Under the Florida Consumer Collection Practices Act (“FCCPA”), it is illegal for Spectrum to attempt to enforce a debt when they know that the debt is not legitimate.  See Fla. Stat. 559.72(9).  Here, because Spectrum had knowledge that they never performed any services, but yet still attempted to collect the debt, they violated the law. Spectrum is liable to costumers in the amount of up to $1,000 in damages, attorney's fees, and costs.  In other words, if you have received a bill with this improper charge, you could end up with up to $1,000 in your pocket and your attorney's fees paid for.  It might sound too good to be true, but the law is the law. 

What To Do

If you are a customer who has received a Spectrum bill like this, you should contact a consumer protection attorney immediately.  I have handled numerous cases similar to this issue and would like the chance to review your case at no cost to you. Call today for a free consultation.


Matthew Dolman

Personal Injury Lawyer

This article was written and reviewed by Matthew Dolman. Matt has been a practicing civil trial, personal injury, products liability, and mass tort lawyer since 2004. He has successfully fought for more than 11,000 injured clients and acted as lead counsel in more than 1,000 lawsuits. Always on the cutting edge of personal injury law, Matt is actively engaged in complex legal matters, including Suboxone, AFFF, and Ozempic lawsuits.  Matt is a lifetime member of the Million Dollar Advocates Forum and Multi-Million Dollar Advocates Forum for resolving individual cases in excess of $1 million and $2 million, respectively. He has also been selected by his colleagues as a Florida Superlawyer and as a member of Florida’s Legal Elite on multiple occasions. Further, Matt has been quoted in the media numerous times and is a sought-after speaker on a variety of legal issues and topics.

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