Guest Post by Berkmyer.com
Do you use Spectrum f/k/a Bright House Networks for cable and/or internet? Did you receive your December 2016 bill in the mail, or do you have access to it electronically? If so, you may want to take a second look at it. In a recent article, Spectrum, f/k/a Bright House Networks, has been accused of improperly charging customers for fees that are not owed. Specifically, in December 2016, many customers were charged a $9.99 wifi activation fee even though these services were never performed.
Under the Florida Consumer Collection Practices Act (“FCCPA”), it is illegal for Spectrum to attempt to enforce a debt when they know that the debt is not legitimate. See Fla. Stat. 559.72(9). Here, because Spectrum had knowledge that they never performed any services, but yet still attempted to collect the debt, they violated the law. Spectrum is liable to costumers in the amount of up to $1,000 in damages, attorney’s fees, and costs. In other words, if you have received a bill with this improper charge, you could end up with up to $1,000 in your pocket and your attorney’s fees paid for. It might sound too good to be true, but the law is the law.
What To Do
If you are a customer who has received a Spectrum bill like this, you should contact a consumer protection attorney immediately. I have handled numerous cases similar to this issue and would like the chance to review your case at no cost to you. Call today for a free consultation.